Last updated: March 1, 2026
At Booki, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to discover and book salon services.
We collect information you provide directly to us, including: • Personal Information: Name, email address, phone number, and profile photo when you create an account. • Booking Data: Service preferences, appointment history, salon selections, and payment information. • Location Data: Your approximate location when you use the "Near Me" feature to find nearby salons. • Communications: Messages between you and salon providers, reviews, and customer support interactions. • Device Information: IP address, browser type, operating system, and device identifiers collected automatically.
We use the information we collect to: • Provide, maintain, and improve our platform and services. • Process bookings and facilitate transactions between you and salon providers. • Send you appointment confirmations, reminders, and service updates. • Personalize your experience with relevant salon recommendations and deals. • Respond to your comments, questions, and customer support requests. • Detect, investigate, and prevent fraudulent or unauthorized activity.
We do not sell your personal information. We may share your data with: • Salon Partners: We share your name, contact details, and booking preferences with the salons you book with so they can provide their services. • Service Providers: Third-party vendors who assist us with payment processing, email delivery, analytics, and hosting. • Legal Requirements: When required by law, subpoena, or other legal process, or to protect the rights and safety of Booki, our users, or others.
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time through your account settings or by contacting our support team.
Depending on your location, you may have the right to: • Access the personal data we hold about you. • Request correction of inaccurate or incomplete data. • Request deletion of your personal data. • Object to or restrict certain processing of your data. • Data portability — receive your data in a structured, machine-readable format. • Withdraw consent for optional data processing at any time.
We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure data storage, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.
If you have any questions about this Privacy Policy or our data practices, please contact us at: Booki Privacy Team privacy@booki.mn